portfolio

natalie smallwood

marketer & social media ​specialist

about me

I'm Natalie, a social media marketer based in Orlando, FL.


I build engaged communities on Instagram, TikTok, Facebook, ​LinkedIn, Pinterest, and X for companies in various industries. ​My main expertise lies in shaping food & beverage, hospitality, ​wellness, beauty, and educational brands on social.


My goal is to help brands position themselves uniquely on ​social media using robust strategies and share-worthy content.


I've managed socials and digital marketing campaigns for small ​and large companies alike for 10 years. Standout names include ​Margaritaville, AdventHealth, and WebstaurantStore (the ​world's largest restaurant e-commerce shop).

my expertise

ma​rketing

digital mar​keting

st​rategy

social media

ma​nagement

creative direction

br​and identity

campaign development & analysis

platforms:

instagram, tiktok, facebook, ​pinterest, twitter(x), linkedin

project management

content creation & development ​(video creation, graphic​ design, pho​tography)

collaboration & ​team leadership

samples
work

OLIPOP

mock marketing campaign

OLIPOP

mock marketing campaign

click to view

the full project

Pixelated Hand Cursor

social media posts

social media posts

direct mail

direct mail

brand identity project

I worked with a B2C pet treat company to create a colorful, thoughtful and approachable brand identity.

We agreed on a whimsical color scheme and modern forms as the key elements.

content marketing project

I worked with an organic cold-pressed juice company to build a content strategy for Instagram. The project ​involved competitor research, a strategy proposal, and content calendar.

short-form video project

I developed an Instagram short form video strategy for @webstaurantstore to reach a larger audience, ​boost engagement, and increase the amount of average monthly purchasers.

process

  • Audited Reels performance utilizing ​historic data to determine top and ​low performing content.
  • Revamped creative to incorporate ​short form video best practices.
  • Increased posting frequency from 2 ​to 5x per week.
Dotted arrow. Dashed line arrow.

results

  • Engagement rate increased from ​1.1% to 3.8%.
  • Average video views jumped from ​520 to 10.3k.
  • +22% spike in revenue directly ​associated with social media traffic.
Dotted arrow. Dashed line arrow.

video creative: before

Outdated content style

Longer video format

Not utilizing modern ​trends, audio, or tools

video creative: after

Shorter length, “scroll-​friendly”

Attention-grabbing

Instagram + TikTok ​forward style

gen z marketing strategy

helped a family-owned tutoring company launch new social media initiatives aimed at Gen Z ​students (and their parents) to obtain qualified lead inquiries and increased website traffic.

process

  • Conducted industry research ​including competitor analysis to ​identify opportunities for growth.
  • Segmented content into distinct ​pillars to educate, entertain, and ​inspire potential new students.
  • Launched Instagram and Tiktok ​accounts to reach a younger target ​demographic, utilizing video ​memes.

results

  • Traffic to company website increased 44% 1 month after launching socials.
  • 5x spike in qualified lead inquiries to sign up for group coaching program.
  • 85% increase in reached audience across the board for social channels.
Dotted arrow. Dashed line arrow.

content creation

Photo, video, graphics, copywriting - here are a few more examples of my UGC work:

drop me a line

Let's work together. Reach out with any questions or comments!

Email

natasmallwood@gmail.com

PHONE

(954) 871-7338

LINKEDIN